Lia's Room
Small Pet Pillow
Small Pet Pillow
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Secure Checkout
100% Satisfaction Gaurantee
45 Day Warranty
Shipping
Shipping
Where do you ship to?
We currently only ship to the USA.
Since our company is based in Florida, we collect taxes from local clients.
How do I check the status of an order?
We will notify you via email with tracking information once your order is prepared for shipping. Once you have received your tracking number, you can check your order status here.
Shipping Fees:
- We offer free standard shipping (7-15 days) for orders above $10.
- Orders below $10, we charge $4.99 standard shipping (7-15 days).
Process time/handling time:
Please kindly give us 2-3 working days to process your order.
Transit time:
10–15 business days for standard shipping.
How fast is the shipping & fulfillment?
Orders that have been placed successfully will receive an email confirmation with the order details. If you do not receive an email, please check your spam folder or get in touch with us for confirmation.
Once your item(s) have been shipped, you will receive an email with a tracking number. Kindly give the processing a few days. Most orders take between 10 and 15 business days to arrive after being shipped.
We constantly strive and work hard to get your package to you as quickly as possible and on schedule. If we experience a high volume of orders, shipments may be slightly delayed. Please allow additional days in transit for delivery. Please keep in mind that we cannot guarantee that your order will arrive within the specified number of days if there are carrier issues, inclement weather, or other factors beyond our control.
I need to change my shipping address:
Please double-check to ensure you entered the correct address. If the address you provided us contains errors, we are not responsible for the non-delivery. If an order is returned due to incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order. Please get in touch with us via our contact form with the new shipping address as soon as possible. However, once the order ships, we can no longer update the shipping address.
Non-Delivery Items:
Any item that isn't delivered within 45 days of the order date is eligible for a refund right away. Please get in touch with us for a refund if you haven't received your items after 45 days.
If applicable, we'll give you a refund if:
- 45 days after the order date, your products have still not arrived.
- Your items' tracking information indicates that they were delivered to another address rather than yours.
Currently, the customer will be liable if the tracking information indicates that your order has been "delivered successfully" (both track signature & non-signature) to the shipping address that you have given us but you have not yet received your things.
Note: weekends are not normally considered part of business days, though certain zip codes may allow deliveries on Saturday and Sunday.
Returns
Returns
What is your return policy?
Thank you for your purchase. We apologize that the products did not meet your expectations. We want to ensure that you have a positive experience at Lia’s Room, which is why we are here to help. Please send us an email at contact@liasroom.com or through our contact form page within 30 days of receiving your package with your order number, the name of the products, and the reason for dissatisfaction. We are unable to provide you with a refund or exchange after 30 days from the product's delivery. To be eligible for a full refund or store credit, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns that have not been authorized in advance will not be accepted.
Incorrect shipping address
We reserve the right to charge you a shipping cost before sending your purchase again or issuing a refund if it is returned to us owing to an erroneous mailing address or any other error or carelessness on your side.
Please note that customers are responsible for paying return shipping costs.
You can always contact us for any return question at contact@liasroom.com or through our contact form page.
Damages, issues or wrong product
We provide a 100% money-back guarantee on products that are faulty or damaged during shipping. Please inspect your order upon reception and contact us immediately at contact@liasroom.com with pictures and videos included if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Note: You must notify us of any issues within 7 days from the date of delivery based on the tracking information.
Warranty policy
How long does the coverage last?
We have a 45 day limited warranty policy meaning 45 days upon receiving your product.
What is covered?
Faulty manufacturing or broken after use.
What is not covered?
The limited warranty excludes any damage caused by the customer attempting to fix or altering the product.
The limited warranty does not warrant that the product won’t become obsolete at some point in the future.
Return Address
Please contact us at contact@liasroom.com or through our contact form to obtain the return address.
Exchanges
Thank you for giving us the opportunity to make it right for you. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Cancellation
We accept order cancellation before the order is processed. You will receive a full refund if the order is cancelled before it is processed. Unfortunately, we won't be able to cancel the order once the item has been sent out for delivery. You will need to receive the item and then request a return. To cancel an order please reach out to us immediately at contact@liasroom.com or through our contact form page.
Small Pet Pillow
Introducing our Small Pet Pillow – where comfort meets care for your beloved furry friend! Crafted with a combination of EPE Cotton and Polyester, this cozy pillow comes in delightful blue, pink, green, and white hues, ensuring a perfect match for your pet's personality.
- Premium Materials: Our Small Pet Pillow is made with a blend of EPE Cotton and Polyester, providing a soft yet supportive surface for your pet's comfort.
- Tailored Size: With dimensions of about 27 x 6 x 6cm, this pillow is designed to protect your puppy's vertebra and is especially beneficial for older and disabled pets.
- Enhanced Sleep Surface: The cuddly soft quilted faux fur on the sleep surface is gentle on noses and paws, offering enhanced snuggling comfort for your furry friend.
- Supportive Design: Ideal for pets who love to curl up, the raised rim and super-soft filling provide the perfect support for better sleep. The Small Pet Pillow creates a sense of security, making your pet friendlier, calmer, and less anxious.
- Joyful and Functional: The small and cute shape of this half donut cat bed serves a dual purpose – it provides a cozy sleeping space and can also be used as a toy, bringing extra joy to your pet's day.
Our Small Pet Pillow is designed for cats or dogs who deserve a comfortable and secure resting place. Whether you have a playful kitten, a small dog, or an older pet in need of extra care, this pillow is the ideal solution.
Simply place the Small Pet Pillow in your pet's favorite spot, whether it's on the couch, bed, or any cozy corner. Watch as the raised rim and soft filling create a sanctuary for your pet, encouraging better sleep, improved behavior, and overall better health.
Bring a sense of security and joy to your pet's life with our Small Pet Pillow. Order now to provide a cozy haven for your furry friend and enhance their well-being!
